Services

1.The our machine work life is 150-200 hours
2.We accept sample services,sample charge should be paid firstly which can be deducted at following mass order.
3.We support small orders,but there are limited of MOQ
4.We have the most completed production lines and quality inspection systems
5.Our products have professional certification
6.We have varieties displacements and more colors and styles to choose
7.Our main products are gas chainsaws ,brush cutter hedge trimmer and lawn mower,earth auger,water pump, so we are more professional

Superiority : We produce main parts as aluminum crankcase , cylinder , plastic assebly . So we can contral our stable quality and cost ,which bring More benefit to our clients . That is my pursuing puopose..
Exporting : We own self-import and export rights and powerful local government support . We put 100% capital into our Quality Development .
After-sales : We provide full after-sales service network after you buy our items.Our engineers will provide you free technology support to how to use our machines, dismantle all components, assembly, aintain, repair etc..We will assist you build local aftersales network and supply you all spare parts.

FAQ

Q1,Sample Charge:
A1 we accept Samples Order before mass order, which will take 3-7days to produce Sample .

Samples Charge should be paid at first.which can be deducted at mass order later.

Q2, Advantage:
A2, Professional: several years manufacturing experience of gasoline/petrol engine powered garden machines.
Especially for 2-Stroke engine ,4 stroke engine
OEM/QOM: Acceptable
Super Service All customers are our good friends.
Good Quality: We have strict quality control system & team.

Q3, How To Order:
A3, The model with quantity and other requirement which you needed should tell us firstly.
secondly, We issue the Proforma Invoice to you after confirmed the price and other details.
then ,We arrange the order production upon receipt of confirmed Pl and your deposit or original L/C.
After the cargos is ready,we will inform you the shipment date and other informations by email at the same time.

Q4 , After-sales Service:
A4 , 6-24 months warranty policy.
We will provide Free Of Charge spare parts replace the defective or broken parts in the next order.
Choose the cheapest and safest shipping company to save the cost
Track the order until you get the goods.

Q5,where is your factory
A5:our factory is located in Hefei city ,280 miles west away from Shanghai port.

Q6:Can I mix different models in one container?
A6: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

Q7. How about the packing?
A7: Packing will do as customer 's requirement if order quantity achieved to 300pcs
use factory normal packing if the order quantity less than 300pcs.